Frequently Asked Questions
Everything you need to know about Sync
Sync is an intelligent operating system designed to help football clubs manage player load and welfare through predictive analysis. We analyze player data including training loads, match performance, injury history, and physiological markers to identify players at risk of injury before it happens. Our machine learning algorithms continuously learn from your club's data to provide increasingly accurate predictions.
To get started, we typically need historical training load data, match participation records, and any existing injury records. We can integrate with most common sports science platforms including GPS tracking systems, heart rate monitors, etc. Our team will work with you during implementation to ensure seamless data integration with minimal disruption to your current processes.
Our models are highly accurate in identifying players at elevated injury risk days in advance. Accuracy improves over time as the system learns from specific player data. We focus on high-confidence predictions to minimize false positives while ensuring you never miss a critical risk assessment.
Standard implementation typically takes 2-4 weeks from contract signing to full deployment. This includes data integration setup, staff training, and system customization. For Enterprise clients, we offer on-site implementation support and can accommodate more complex integration requirements.
We integrate with major sports science platforms including Catapult, STATSports, Polar Team Pro, Firstbeat Sports, and custom wellness apps. We also support data imports from Excel/CSV files and can build custom integrations for Enterprise clients. Our API allows for real-time data synchronization with your existing workflow.
We employ enterprise-grade security measures including end-to-end encryption, SOC 2 compliance, and GDPR adherence. All data is stored in secure cloud infrastructure with regular security audits. We never share player data between clubs, and you maintain full ownership and control of your data with the ability to export or delete it at any time.
We would expect you to see a reduction in preventable injuries within the first few months. For a typical professional club, preventing just 2-3 major injuries can save £200,000-£500,000 in treatment costs alone. Most clubs achieve full ROI within 3-6 months of implementation.
We offer a 30-day pilot program where we can analyze a subset of your historical data to demonstrate the system's capabilities with your specific player population. This allows you to see the potential value before committing to a full implementation. Contact us to discuss pilot program options tailored to your club's needs.
The best way to get started is to book a demo where we can show you the platform using sample data similar to your club's setup. We'll also discuss your specific needs and answer any technical questions.